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POLICIES
Shipping
With any order you place at Canada Pharmacy Online there is a $10 shipping
and handling fee for each package sent anywhere in the United States. All
packages arrive by regular United States Postal Service mail.
Please allow 8 to 12 business day delivery for Canadian orders and 16 to 18
business days for international orders from the time your order has been
confirmed with you. If for unknown reasons your package does not arrive, we
will reship your package at no extra cost. We strive to have your order
processed and filled within one business day of receiving your complete order.
If you require further information regarding your package please feel free to
contact our Customer Service Specialists toll free at 1-866-920-3784 who will
be happy to assist you.
Security
Canada Pharmacy Online provides security by offering 128 bit secure socket
layer through security metrics. This program protects identity theft and credit
card fraud. Canada Pharmacy Online has also taken reasonable security
measures to protect personal information from loss, unauthorized access,
destruction, misuse, modification or disclosure. As far as permissible under
law, Canada Pharmacy Online accepts no responsibility for the unauthorized
access of personal information held by Canada Pharmacy Online.
Return Policy
Canada Pharmacy Online cannot accept any drugs returned by customer for the
following reasons:
The Pharmacist shall not accept the return for use or re-use of any portion of
any drug Prescription or non-prescription medication (Alberta College of
Pharmacists Standard 5.1 (m) Standards of Practice - The Pharmacist, Jan. 1,
1996)
The B.C. College of Pharmacists states that once a medication has left the
pharmacy, it cannot be returned for any reason - Bylaw 5 (33. subsection 1)
Drug Policy
You must have a valid prescription from a physician licensed to practice
medicine and to prescribe medications in the place where you live. The only
order Canada Pharmacy Online will process without a prescription are
over-the-counter products.
Canada Pharmacy Online will not handle any habit forming or narcotic
pharmaceuticals, also known as scheduled drugs or controlled substances in some
countries. We specialize in chronic care medicines that many people must take
to sustain or improve their life.
You can order up to a three month supply of your medication if that is what has
been prescribed for you.
Privacy Policy
We know how important your sensitive medical data is, and have taken steps to
protect your privacy. This Online Privacy Policy is provided to make you aware
of how Canada Pharmacy Online collects uses and manages information of
visitors to its Internet sites.
Canada Pharmacy Online views the personal privacy of users as an important
issue and is committed to maintaining the security of personal information
provided by users in accessing www.Canada Pharmacy Online
Canada Pharmacy Online collects the following information regarding all
visitors to this site: domain name, IP address, information regarding what
pages are accessed, information volunteered by you (such as e-mail address when
filling out feedback form), and length of time spent on the site.
Canada Pharmacy Online collects and logs this information for statistical
purposes.
Canada Pharmacy Online also uses this information in order to provide you
with a better, more meaningful experience when you visit in the future. Through
analysis of these records, Canada Pharmacy Online improves and updates the
site to improve your experience.
Customer information is not available online at this time. While customers can
login and view products, no information about them is stored in a way that
others can use to associate medical history with prescription drug products.
All customer information is currently held in databases that are not connected
to the Internet. This will change once transactions are possible online, at
which time efforts will be made to maintain security and limited access to such
data.
Other than stated above, no attempt is made to identify users or their browsing
activities except, in the event of an investigation, where a law enforcement
agency may exercise a warrant to inspect logs, or where
Canada Pharmacy Online believes it is required to collect and produce
relevant electronic documentation to fulfill its obligations to third parties,
including statutory organizations under local law.
Canada Pharmacy Online endeavors to use and disclose your personal
information only in limited circumstances. Canada Pharmacy Online will do so
if it is necessary to protect any copyright or intellectual property in the
material in the website, or if it is necessary to enforce the
Canada Pharmacy Online Website Terms and Conditions of Use.
Except as specifically stated in this Privacy Policy, we will not share your
personally identifiable information with a company that is not associated with
Canada Pharmacy Online.
Cookies
A cookie is a small data file that a web site may write to your hard drive when
you visit them. A cookie file can contain information such as a user ID that
the site uses to track the pages you have visited. The only personal
information a cookie can contain is information you personally supply. A cookie
cannot read data off your hard disk or read cookie files created by other web
sites.
Canada Pharmacy Online may use cookies from time to time to track user
traffic patterns and to better serve you when you revisit the site. You can set
your browser to notify you when you receive a cookie, providing you with the
opportunity to either accept or reject it. You can also refuse all cookies by
turning them off in your browser. Once transactions are available on this site,
those customers wishing to conduct online transactions will require the use of
cookies to access full functionality of the site.
Web Use Policy
TERMS OF USE: THE SITE DOES NOT PROVIDE MEDICAL ADVICE
The contents of this site, such as text, graphics, images, information obtained
from Canada Pharmacy Online's licensors and other material ("Content")
contained on this site is for informational purposes only. The content has not
been evaluated by the FDA and is not intended to be a substitute for
professional medical advice, diagnosis or treatment. Always seek the advice of
your physician or other qualified health providers with any questions you may
have regarding a medical condition. You should seek medical attention before
undertaking any diet, exercise or other health program described on this web
site.
Canada Pharmacy Online does not recommend self-management of one's health
care. Reliance on any information provided by or via the Site is solely at your
own risk. Information obtained by using this site is not exhaustive and does
not cover all diseases, ailments, physical conditions or their treatment. The
Content provided by Canada Pharmacy Online is compiled from numerous sources.
Canada Pharmacy Online and its directors, officers, employees, licensors,
suppliers, agents and independent contractors, do not directly or indirectly
practice medicine or provide medical services as part of
Canada Pharmacy Online. Should you have any health care-related questions,
please call or see your physician or other health care provider promptly. You
should never disregard medical advice or delay in seeking it because of
something you have read on the Site. If you think you may have a medical
emergency, call your doctor or 911 immediately. This web site contains health
or medically related materials, including information about women's
reproductive issues, that you may find sexually explicit or otherwise
offensive. It may not be suitable for children or other sensitive people. You
are solely responsible for compliance with the laws applicable to your
domicile.
Liability of Canada Pharmacy Online
If you are dissatisfied with Canada Pharmacy Online, any information found
thereon, or with any Canada Pharmacy Online Terms of Use or Privacy Policy,
your sole and exclusive remedy is to discontinue using
Canada Pharmacy Online. This web site, the Content, and any and all services
or products promoted via the web site are provided on an "as is" basis. The use
of the web site, the Content and any product or service discussed or promoted
via the web site is at your own risk. When using the web site, information will
be transmitted over a medium that is beyond the control and jurisdiction of
Canada Pharmacy Online and its suppliers. Accordingly,
Canada Pharmacy Online assumes no liability for or relating to the delay,
failure, interruption or corruption of any data or other information
transmitted in connection with use of the web site. Canada Pharmacy Online
makes no representations or warranties that:
(1) the services, Content, software, text, graphics, links or communications
provided on or through use of the web site, by Canada Pharmacy Online or any
third party, are accurate, reliable, complete, timely or error-free;
(2) files available for downloading from or via this online site will be free
of infection by viruses, worms, Trojan horses or other code that manifest
contaminating or destructive properties;
(3) the results that may be obtained from the use of the Services or Content
will be reliable;
(4) the quality or efficacy of any product and/or service of any third party
that is discussed, promoted, obtained, or purchased within or via the Site, its
Services or Content will meet your expectations; or
(5) any errors in the Services or Content will be corrected.
Canada Pharmacy Online is not liable for any personal injury, including
death, caused by your use or misuse of the Site or Content or by any products
you purchase from a third party. In no event shall Canada Pharmacy Online or
any third parties be liable for any damages (including, without limitation,
incidental and consequential damages, personal injury/wrongful death, lost
profits, or damages resulting from lost data or business interruption)
resulting from the use or inability to use the web site or the Content whether
based on warranty, contract, tort or any other legal theory, and whether or not
Canada Pharmacy Online is advised of the possibility of such damages. Any
liability of Canada Pharmacy Online shall be limited to the actual damages
incurred by you, not to exceed U.S. $1000.
The above exclusions may not apply in jurisdictions that do not allow the
exclusion of certain warranties. Any claims arising in connection with your use
of this web site or any Content must be brought within one (1) year of the date
of the event giving rise to such action occurred. Remedies under these Terms of
Use are exclusive and are limited to those expressly provided for in these
Terms of Use.
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